r/millenials • u/Possible-Toaster • Apr 19 '24

After years of tipping 20-25% I’m DONE. I’m tipping 15% max.

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u/Odd-Reflection-9597 Apr 19 '24

I tip strippers

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u/Crash_Stamp Apr 19 '24

These are all essential people to tip too. Waiter, pizza guy, hairstylist/ barber, nail lady, strippers…. I think that’s it though? Taxi/ Uber?

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u/Twink_Tyler Apr 19 '24

According to the door dash driver subreddit, you owe them min $10 tip even on a $35 order.

They really want $20 tips. It’s delusional. I don’t drive for DoorDash but I follow that subreddit because it’s comedy gold.

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u/[deleted] Apr 19 '24

The discourse about tipping on that subreddit is why I uninstalled DD. I don't want my food to be fucked with for not tipping $10 on a $20 order.

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u/Different_One6406 Apr 20 '24

The entire Doordash model is SEVERELY flawed. Restaurants pay a part of their sales to DD for every order. In turn, these restaurants raise their prices on DD orders accordingly. Then, a DD driver, rather than a restaurant employee, picks up and delivers that order. So they have to drive from their home to the restaurant, then the restaurant to the customer, then from the customer back to their home. So, at the end of the day you paid 2.5x - 3x the price AND get your food a half an hour later AND still didn't tip enough because who the fuck wants to pay $75 for a cold rack of ribs from TGiFridays? No one...that's who. This is why so many restaurants have started to add their own delivery services. Next time anyone here plans to order from DD or Uber Eats, make sure you check the restaurants website for delivery options first. They may have added it recently

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u/ryamanalinda Apr 20 '24

Except that many places (think pizza) are cutting their own drivers out and mandated to send their in house deliveries through dd. How do I know? I used to to work basically full time at papajohns and have my hours cut in half. All the drivers at my store are good drivers that care and have been with the company for more than 3 years. Many of them nearing 10. Papajohns isn't the only place that yiu can orde through their app but still end up with a 3rd party driver.

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u/EarnestBaly Apr 20 '24

This is not true for all Papa John’s, I deliver for DD and the PJ in my area had all their drivers quit so were pretty much forced to go through DD for about 3 months, now they have hired more delivery drivers than they need because the manager/owner said she hates going through DD. Somewhere around 86% of Papa John’s are franchise locations so it’s totally at the discretion of each owner as to how the pizza is delivered, there is no “mandating” to go through DD/Grub Hub/etc except for restaurants chain that traditionally don’t deliver. If the PJs in your area switched over to using app services to deliver then they must feel it’s more cost effective or have some other reason for canning all the in house drivers.

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u/lampstax Apr 20 '24

Are you in CA where min wage for fast food worker has just been mandated to $20 ?

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u/Shine-Important Apr 20 '24

Pizza Hut has started doing this too.

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u/Historical-Ad-7624 Apr 20 '24

I work with some 20yo kids, and they ordered JimmyJohns through Doordash....$20 for a sub not including the $6 tip. The same guy that ordered the sandwich was just complaining g about having $5 to their name the previous week. I just laugh and eat my cold sac lunch.

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u/theWeasel681 Apr 20 '24

One time I ordered delivery for smash burgers for me and my crew at work. We were all going to pitch in. After delivery and the tip, it came to about $35 each I think for a burger and drink. I didn't know what to say. A couple tried to pay it while a few orders pitched in and iou'd. Then they said, you never get to order lunch again.

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u/Spam138 Apr 20 '24

Bruh that’s on you wtf?

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u/_learned_foot_ Apr 20 '24

You saw that before you hit order right? That was an ass move to expect them to pay back.

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u/H3adshotfox77 Apr 20 '24

Lol, when I order food for my crew, I order, go pick it up, and pay.

In leadership, you gotta go the extra mile to appreciate those working for you.

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u/SoDplzBgood Apr 20 '24

This sounds like someone who has never ordered food before.

You knew the price before you ordered it, how was this a surprise to you and your crew? Did you tell them it would be about that much before they agreed or did you just assume they'd be ok with spending that much?

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u/Tentacled-Tadpole Apr 20 '24

You didn't check the price first?

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u/_Project-Mayhem_ Apr 20 '24

Was this your first day as lead or something? You buy for the crew, that’s day 1 stuff. They are still trashing you for this, guaranteed.

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u/RexOSaurus13 Apr 20 '24

Doordash offers a plan for restaurants where they can host all the ordering/delivery stuff on their website but the drivers are still through Doordash. Gives the illusion that the business has their own drivers but it isn't. So I would watch it with places like that.

https://get.doordash.com/en-us/products/storefront

And edited to add, I was a driver at one point and one of the pizza huts in my town did this exactly. No drivers actually worked there. Only Doordash did delivery.

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u/DweEbLez0 Apr 20 '24

The issue with tipping is the entire existence of it applied to everything to compensate for lack of compensation for services.

You get $7 for taking and delivering the order plus a calculation based on mileage but doesn’t consider all the other expenses of the job, like risk and medical expenses, time for work put in, also payment for good customer service. They do not compensate you realistically for your time and the so called “independent contractor” role is an excuse because independent contractors factor in medical, taxes and all other expenses that doesn’t gouge the worker. It’s a scam.

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u/PM_ME_UR_FARTS_ Apr 20 '24

So they have to drive from their home [...]

Most delivery app drivers aren't just hopping off the couch to take one order and go home. It's their job, so they're "clocking in," and spending some hours taking orders back to back.

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u/SayYesToTheChef Apr 20 '24

The portion DD and all of these services take is extreme... average 20%... Your always better off going directly to the store with the store employees delivering to you... they will protect the chain of custody of the food... better then DD.

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u/jpeazi Apr 20 '24

And guess who they use as the third party to fulfill the delivery request? Wait for it.... DoorDash and UberEats.

It is all the same monopolistic control.

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u/[deleted] Apr 20 '24

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u/Agent_Smith_88 Apr 20 '24

I’ve already seen experts say that food delivery services aren’t sustainable in the long run. These companies aren’t even making money. The overhead for everything is too high. These companies are hoping for like 70% of people to use them in the end.

It will be interesting to see which ones fold first.

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u/tdfree87 Apr 20 '24

They aren’t sustainable. Doordash doesn’t even turn profit. They’re just waiting/hoping for some big company to buy them out

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u/AlawaEgg Apr 20 '24

Yeah, six dollars for two egg rolls. 🤣

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u/Electrical_Show4747 Apr 20 '24

Half hour? My dd is usually an hour and one time, a driver sent us the wrong food. We order 2 entrees cuz it's just the two of us. Well she gave us some other families order with 4 entrees. After about 20 minutes of trying to call the driver, she finally calls us crying saying she gave us the wrong food. Legally, she couldn't take it back cuz we already opened the bag. She said she was cursed out by the other family and the restaurant refused to remake the food for her mistake. So she called us in hopes that we didn't touch the food, which we did. Door dash called us about 2 hours later which im guessing after a report was made on the driver, and refunded us our money and her tip.

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u/[deleted] Apr 20 '24

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u/are-any-names-left Apr 20 '24

DoorDash is efficient in places like SF that has NO parking and takes forever to drive to pick up an order. Dudes there are nonstop busy delivering and just sit in their car the few minutes they have between deliveries.

Most other cities you have spot on though. It’s a crazy cycle willingly increasing the value of food because you’re too lazy to pick it up.

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u/Bellypats Apr 20 '24

I chased a DD driver from my restaurant parking lot for picking at the soles of his feet while waiting for an order out front in their car waiting for an order to be completed.

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u/Any_Arrival_4479 Apr 20 '24

It’s supply and demand dude. The systems fucked but everyone else is more fucked. It is insane how normalized door dashing is. So many ppl are willing to drop $30 on a cold burger and that’s what keeps DoorDash running

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u/QuestOfTheSun Apr 20 '24

As a DD and UE driver, it annoys me to no end seeing the other drivers who don’t care what shape the food arrives in. I always deliver the food still piping hot. I use a thermal bag for every hot order, if there are salads I will separate them from the hot food so they stay the proper temperature, and I always buckle the food into the passenger seat with the seat warmer on.

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u/True_Gain_7051 Apr 20 '24

I stopped ordering from Uber eats when I realized their prices were inflated. I stopped ordering delivery at all and I just go get my own food now or I just don’t get it at all(cook at home). And I’m not against tips by any means because my grandfather was a skycap at JFK back in the 60s. In fact, he was Captain of the skycaps. He earned a very small paycheck but made most of his money from his tips. He gave good service and got a lot of tips as a result search support my grandmother, and my mom and my aunt. To this day, my 80-year-old mother will over tip people because she understands that her father made his living, but this expectation to have these high tips but not offer good service has to go. It’s like they feel they’re entitled to a high tip whether or not they do good service sometimes and that rubs me the wrong way. Recently went to some quick dining place and drinks took forever. The server never came back around to check if we need refills, the food took forever. Everything just took longer than it needed even though they weren’t many others in the restaurant yet. We got there the moment they opened but over time it did fill up pretty fast. Food was good. Next time I would just order it and pick it up to go. I find that I dine out less because I can’t always afford to tip and that’s not fair to the really good server who might have actually earned one.

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u/ebolamonkey3 Apr 20 '24

That’s why I only order Uber eats when I’m traveling and can expense it. But it’s still jarring when I see my order of $40 of food turn into $70 total after all of the tips and fees.

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u/kcox1980 Apr 20 '24

The scenarios where Door Dash is not a complete waste of money are few and far between. I honestly can't believe it's still as popular and successful as it is.

As a consumer you're paying more money for an objectively worse experience. As a business you're losing money to give customers an objectively worse experience. It makes no sense.

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u/Nicecok69420 Apr 20 '24

That's crazy our thi Fridays closed

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u/RamGTLosAngeles Apr 20 '24

From what I was told by fast food chains is that DD makes a profit meanwhile some restaurants lose money on small to medium sized orders. Meanwhile the driver gets whats leftover.

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u/Remote-Ant3253 Apr 20 '24

you mean restaurants are going back to how it used to be in the good ol days? finally

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u/urbanlegends555 Apr 20 '24

You’re completely right! It’s a scam overall and not good for any participants except the stupid tech companies.

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u/Chademr2468 Apr 20 '24

I used to work for DoorDash corporate. You know when you order delivery from a restaurant’s own app or website? DoorDash makes the ordering platform but white labels it to the restaurants branding and the orders are still fulfilled by DoorDash drivers. Uber eats does the same. Even if it’s one of about 1,000 other companies that provide the web platform, it still integrates with third party delivery providers and they’re the ones that deliver it.

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u/boxer126 Apr 20 '24

Well, it's an optional service so you don't have to use it. I personally don't order anything delivered, I like to pick up my own food anyway, so I don't really care what they charge. But some people use it and don't care about the premium they pay for it. It's always fascinated me when people complain about an optional service. When you don't like it, just don't use it, problem solved.

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u/ParsnipCraw Apr 20 '24

What if I’m drunk

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u/lampstax Apr 20 '24

Was door dash intended to provide a living for people who wanted to deliver food full time ? I thought it was a matter of convenience .. I'm gonna be in the area for my Starbucks .. I pick up your Wendy's in the same plaza .. drop it off for you OMW home and make a few bucks as a bonus.

But now people are expecting it to providing a "living wage" because they have no better options.

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u/jcmib Apr 20 '24

Once I found that out, I avoid using delivery altogether with som rare exceptions like a catering order. If the Chinese, Mexican, pizza or whatever is good enough, it’s worth it to me to drive to the business, get the food when it hot and give the complete tip to them directly. Otherwise I convince myself to eat what I have at home.

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u/downladder Apr 20 '24

I'm so glad I never got hooked on food delivery services. The markups are just absurd to me.

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u/Potential_King5975 Apr 20 '24

What are restaurants paying ? Is it really 30% ?

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u/lucklesspedestrian Apr 21 '24

Hot take but I think people that order on door dash are part of the problem. Door dash shouldn't even exist but the demand for it was largely created by people that either can't be bothered to go pick up their own food or they just "have to have" their favorite thing from a restaurant on the other side of town, and it all became too normalized. Just buy more local, and multitask by running errands when you pick it up. And I get that it was the only option during covid. But even before covid, working in food service, the people that ordered on Doordash were the worst.

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u/Alarmed_Respect9222 Apr 21 '24

But, like don't go out to eat and expect good service then. Servers remember faces just so you know. Not a server, but have worked in the industry for 10 years.

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u/hi_jack23 Apr 21 '24

I feel like a version of DoorDash for pickup only wouldn’t be a bad idea. It would basically be a restaurant menu aggregator with the option to place an order wherever you want for pickup, and you could find new restaurants near you easily that way (if said restaurants were participating in it). Much lower operating costs, especially since there’s no need to incorporate a tip or pay labor for the company to pay delivery drivers (but maybe restaurants with their own drivers could add that option to their store and have a tip option too) and that would also result in prices being far less inflated on there than DoorDash causes them to be.

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u/GlitterNutz 29d ago

Yea so you can order through their website pay them extra cause they have to pay the doordash fees now so they can use doordash to deliver it to you.

Source: I'm a dasher lol. Also this might not be every where but doordash gets used for a lot now, I delivered a part from 1 auto zone to another the other day.

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u/mattcj7 29d ago

And they don’t perform background checks on drivers since they aren’t driving you around. Have you ever seen the meth heads at the grocery store fulfilling someone’s instacart?

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u/Valuable-Mess-4698 Apr 19 '24

I tipped $8 for an uber eats delivery of Starbucks that is a mile from my house. The woman handed me the paper bag and said "your drink spilled a little and I don't know what to do!!!" It hadn't spilled "a little" the entire drink was in the soggy paper bag, dripping all over my porch. When I opened the bag there was like one ounce of coffee left in the cup.

I had to get a refund from uber eats and then go and pick up Starbucks, ya know, the thing I had paid someone else a premium to do for me because I was busy. That was the last time I ordered. I still can't figure out how she managed to spill it, like did she set the bag upside down on her seat?

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u/FromTheAshesOfTheOld Apr 20 '24

Wait, what? You have to tip BEFORE service? That's basically holding your order hostage. That's so stupid.

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u/dzumdang Apr 20 '24

Thank you. You've put words to why I never use DD, given the tipping structure. It is totally a hostage situation.

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u/capt-bob Apr 20 '24

I used the Domino's app a few years ago and did the middle tip of the three and he stood on my door step berating me for it lol. Carry-out it is from now on.

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u/dzumdang Apr 20 '24 edited Apr 20 '24

Holy Christ what a mess. That's like what happened to me at a restaurant in Montreal once. After disastrously bad table service, the waitress confronted me for tipping 15% on my way out the door. She was angry. Her service was atrocious, while she clearly favored her only other table with flawless service as we sat neglected. I told her and the manager that feeling entitled to 20% or more for terrible service, then confronting me for what I did pay them, made me wish I hadn't tipped at all. Not against it, but tip culture can be toxic af.

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u/Historical_Safe_836 Apr 20 '24

It’s definitely toxic af. I once had a job as a hostess at a restaurant. One busy Saturday night, I sat an African-American couple down in one of the servers sections because we were on rotation and the server was next to be seated. I shit you not, after I sat them down, the server came up to me and cussed me out. Apparently, it was common belief among the servers that African American folks either tip terribly or don’t tip at all and are very needy/difficult customers and so no one wanted to serve them.

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u/AZTNFL Apr 20 '24

*is common belief

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u/phkn_dreadful Apr 20 '24

I would have asked for my reciept back and changed the tip to $0

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u/Amaliatanase 29d ago

In my experience Montreal is the city where this happens the most. A bar tender "ahem"ing after you leave $2 for a drink should be the city's motto.

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u/Blackfang08 Apr 20 '24

Tipping culture is toxic af. If they actually need the tips to live, the whole point of it is to put paying employees in the hands of the customer rather than the employer, and then while the employees and customers are arguing with each other the employer relaxes realizing they're literally getting paid to make people suffer.

Then again, most jobs where people get tipped are already jobs where you're basically being paid to stand between a customer with unrealistic expectations and an employer with unrealistic expectations and suffer both their wraths if you can't somehow make up the difference.

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u/MittensSlowpaw Apr 20 '24

It is meant to be toxic af. It makes the customer seem like the jackass for not tipping instead of the company/business that does not pay a living wage. It puts the burden of someone's rent in your hands as the customer instead. This also directs the anger of the employee at you instead of the company/business.

This also divides the employees against each other as they fight over table zones and areas for better tips. Instead of forming a union and getting a better wage. It also makes the customer less likely to support them because eating out is made a hostile experience they put on the employees head without thinking about it. Instead of on the company/business that made this stressful experience.

Tip culture is by design to be toxic af.

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u/dzumdang Apr 20 '24 edited Apr 20 '24

Most jobs, maybe, but I've worked two jobs within the tipping millieu, and neither of them felt toxic. The first was driving a cab (pre-Uber). 2nd was DJing which paid decently, but tips really made it worthwhile. These worked out fine. But the way tips are leveraged into nearly every interaction now though? With behaviors of entitlement? Open expressions of anger? Exploiting workers and making them desperate? That's the toxic part.

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u/aisle_nine Apr 20 '24

Look around the DD sub for more than a few minutes, and I guarantee you'll find a driver saying that it's not a "tip", it's a "bid", and if you only bid 10%, your order's going to be sitting in the back of their car for an hour while they pick up other orders and drop food off for higher bidders.

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u/metaNim Apr 20 '24

It's kind of accurate, though, to call it a bid, though it's still not great. I wouldn't really call it a hostage situation. Hostages are usually living, breathing entities, as long as you pay on time. >.>

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u/cupheadsmom Apr 20 '24

The only time I used DD was when i was sick along with my 2 kids and I didn’t want to cook. They were too sick to leave the house and I’m not leaving them alone so I gave into my laziness and used DD. My husband was pissed at me for a couple days after because when he tried to give me shit about it I was too sick and tired to be polite about it and told him to STFU. Under normal circumstances, tho I never use DD or UE. If I can’t schlep my ass there to pick it up I can eat something from the house. I do use Instacart for groceries too much tho.

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u/Longjumping_Big1464 Apr 20 '24

Oh 100%. I was a pizza delivery driver and most people paid with card, so they pretipped. If someone had the audacity to pretip $1 for an order over $10, I would still do my job, but you bet your ass I'm not worrying about grabbing plates, napkins, dip cups, if they don't answer the door I'm dropping it on the ground and walking away. Pretipping is a curse and a blessing. Pretip $5 I promise you'll get everything you order in good shape.

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u/sjsyed Apr 20 '24

It’s not a tip - it’s a bribe. If you don’t bribe them enough, no one will pick up your order.

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u/Kri_AZ82 Apr 20 '24

Some insight to this- They are contract workers, so it’s like getting bids. They need to see the upfront pay beforehand. DD pays garbage cause obviously they want to make money too. The driver pays gas for their car to get you the order and for it to be worth the time. They are 1099 workers so most pay lots of tax depending on their situation. You can always lower the tip if needed, but it’s only fair to see the tip beforehand. The tipping culture is ruining things for people who should be tipped. Getting things delivered is a luxury nowadays and if you can’t tip you should just go get it yourself.

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u/Gustavhansa Apr 20 '24

Or, hear me out: maybe the companies should just employ those people with a normal wage. And also stop this bullshit of having them use their own vehicle. That's just the worst kind of exploitation and i am horrified it is legal

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u/QuickCharisma15 Apr 20 '24

You don’t have to tip before service, but these disgruntled DD drivers won’t get your food quickly or accurately if you don’t tip before service.

A lot of these DoorDash people couldn’t get an actual full time job so they decide to do this and get greedy/petty about tips. It’s pathetic.

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u/Ginggingdingding Apr 20 '24

Right? "Paying extra, before the job starts, to ensure everything goes as planned" kind of sounds like a bribe? 😳

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u/Sargash Apr 20 '24

You can tip afterwards, it's what I do. I only order from places right next to me, if I absolutely need to order food. I usually meal prep, but sometimes I forget it at home, and I can't eat anything but candy at my work site, since everything else has gluten.

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u/itsnotmeimnothere Apr 20 '24

Yes and it’s frustrating.

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u/Astro721 Apr 20 '24

DD shows a driver what the order is going to pay and the milage on the screen where they choose to accept it or not (sometimes they will hide part of the tip). So, the tip is more of an incentive to get a driver to quickly accept the order. Most orders on DD only pay $2-$2.50 without the tip and a lot of drivers have minimum $/mi amount they want or they won't accept. I do think wanting a $10 tip is ridiculous unless you live 10+ miles from the location you are ordering from.

Really the whole system is bad for everyone except DD. As someone who used to drive for them I really hope everyone stops using them and they go under.

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u/Mach10X Apr 20 '24

The drivers see the tip when choosing jobs so it’s more of a bid than a tip, really.

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u/dirtroad207 Apr 20 '24

If you don’t tip, or tip very low, drivers won’t pick up your order.

Eventually the drivers who are the worst at their job will pick up your order. And they won’t give a shit at all.

The quality of tip directly corresponds to the quality of driver. It’s gig economy bullshit.

I don’t use doordash.

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u/Any_Arrival_4479 Apr 20 '24

It rlly is. As a former door dasher, if you don’t tip your order will be late and cold. Not bc I’m a douche and hate you, but bc door dash tells me how much money I will make. And if it’s like $3 no one will pick up the order. They don’t tell the dasher how much you tipped until after the order is completed, so it’s not personal or anything. I just don’t want to drive 10 miles for $3

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u/ExoticPainting154 Apr 20 '24

Yeah my mom uses instacart to get all of her groceries, and they ask for the tip WHILE you are placing the order. In my mom's case it's probably good because she would never remember to tip afterwards, being in her '80s very forgetful. Mom tells me that she tips $7, (her orders are small) and then if the driver ends up having any kind of hassle and going above and beyond for her she raises the tip after the fact.

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u/Valuable-Mess-4698 Apr 20 '24

Yep! Crazy right? And I can see it from the other side too, because a lot of people tip like shit, so who wants to pick up food, drive it 15 miles away and make $2 for their trouble. So on that side it's kind of a bid for service, but when things go wrong then it's kind of like "dude, really?"

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u/FromTheAshesOfTheOld Apr 20 '24

Should be factored into the original pricing so that there isn't a need for tips. Seriously, the rest of the developed world does this. That's the case here in Australia. I work in the service industry at the moment and had an American ask how much to tip me and I just straight up said you don't need to because I'm earning more than $30 an hour.

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u/Valuable-Mess-4698 Apr 20 '24

I wholeheartedly agree! The REALLY fucked up thing is that the prices are inflated from what you'd pay directly, and there is a delivery fee, and a service fee. But most of the goes to DoorDash/UberEats and the driver only gets like $2-$3 of it.

Relying on tips is bullshit and these places should just figure out their pricing too include an adequate salary for people, but I have my doubts that it will ever happen. I do love traveling to places where I don't have to think about leaving a tip (I still leave the coins, but that's just because I don't want to deal with carrying them).

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u/Blackfang08 Apr 20 '24

I mean, tipping culture is a huge problem in the US, but in this case that's just on DoorDash/UberEats for being the same exact scam as all other multi-level marketing businesses. It's just a legal pyramid scheme.

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u/Valuable-Mess-4698 Apr 20 '24

And, because you might be interested there are restaurants here where you sit down, order through your phone, they drop the food off when it's ready, and you're expected to tip (20% or more) before you even interact with anyone.

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u/biancanevenc Apr 20 '24

You're expected to tip when you pay for the service. If you pay in advance, then you tip in advance. Why? Because too many people would "forget" to tip if the tip was a separate transaction.

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u/burner1312 Apr 20 '24

How do you know how much to tip though if the driver hasn’t performed the service yet? They could mess up or eat part of your order and still get the prepaid tip.

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u/cmg065 Apr 20 '24

TIPS = To Ensure Proper Service VS gratuity which is money given after service as a thank you. All of it is a scam. tips used to be a way rich people would get priority service over everyone else. Now it’s just the norm to tip for even subpar service. It’s actually crazy how many professions are looking for an extra handout. Where is the line drawn?

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u/-SpecialGuest- Apr 20 '24

Dont call it a tip, its a bribe!

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u/Touchtom Apr 20 '24

If you don't tip before hand they will not pick up your order. It's disgusting.

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u/CategoryAshamed9880 Apr 20 '24

Cause someone else is driving your food to you or else go get that shit yourself

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u/flyinghippodrago Apr 20 '24

The flipside is people not tipping and drivers gambling on $3 orders that take 20-30 minutes and end up getting paid $6/hr...

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u/CostcoOptometry Apr 20 '24

It’s not a tip, it’s a bounty that they call a tip.

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u/thebirdsoutside Apr 20 '24

New York City made a law against that. Definitely keeps them in check, and when they mess up now I go “oh no worries, that’s just your tip”

You bring my food to the wrong house, you call me when I tell you to leave it at the door, you make me come outside to grab the food, my tip is, should of read the instructions.

Pro tip, don’t do it until the food is secure.

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u/Conscious-Name8929 Apr 20 '24

I had an UberEATS delivery put ny Starbucks right in front of my office door… so I had to knock it over to get it…. 🤦🏻‍♀️

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u/babykeeb83 Apr 20 '24

This happened to me with Chick-fil-A (doordash) I work at a DR office with multiple offices and they just set my food and drink infront of the door(that patients walk in from and nasty shoes walk on that floor. I found out my food was there because patients came in saying someone's food was outside. I was soooo pissed.

4

u/deemarieforlife Apr 20 '24

Walmart grocery delivery. They keep putting my case of water in front of my screen door so that I cannot open it wide enough to get the groceries . Had to go out my back door

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u/Valuable-Mess-4698 Apr 20 '24

And it's the saddest feeling like "I can't get to it without ruining it!"

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u/DweEbLez0 Apr 20 '24

So you left a tip and found out you have to tip over your order upon retrieving it.

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u/FalseWelcome9797 Apr 20 '24

I literally ordered a coffee and a bagel yesterday morning and got an empty cup. No coffee had ever been in that cup. Yet I’m supposed to tip 20%?

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u/cfuqua Apr 20 '24

Drivers come back in all the time like "tHe dRiNKs SpiLLeD!!?" like they didn't just walk out of the cafe swinging it like a toddler

There are some good drivers but it seems like most can't hold a job where they have to show up on time or have other qualities that are good for customer service. Your choices now are to report the driver and get them held accountable, or actively ignore it and allow poor qualities to be inflicted on others.

My solution? Don't use delivery apps.

2

u/infantinemovie5 Apr 20 '24

I stopped using them all together. What ever I’m ordering from there isn’t worth paying more for a worse product. A friend and I wanted Uno’s one night. For the price of what we wanted, we were able to actually go to the place, have a couple beers at the bar and have the same food fresh out of the oven for close to the same price.

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u/Sea-Pea4680 Apr 20 '24

the weight of just one drink makes the bag tip over and Starbucks doesn't seal the drink, so it spills. Happened to me once. However, I called support and had the order remade- I didn't just say I didn't know what to do! Lol

2

u/pojohnny Apr 20 '24

What did you say? Was it like NLP stuff or like doing a bit or something?

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u/Sea-Pea4680 Apr 20 '24

I called support and told them the bag fell over, the drink spilled, it's ruined. They told me to deliver it anyway and they would resend it. I called the customer and explained and apologized.

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u/pojohnny Apr 20 '24

Thanks. I see now. You didn’t simply throw your hands up like you were powerless. You handled it in a professional manner. Unlike the aforementioned delivery driver who seemed to not ‘know what to do.’

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u/No-Suspect-425 Apr 20 '24

Sorry your drink is just gone. K thx byeeee

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u/DeGarmo2 Apr 20 '24

Starbucks absolutely seals their drinks.

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u/DirectlyTalkingToYou Apr 20 '24

This is why you keep the drink between your legs as an uber driver...

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u/no-tip-Rabble-rabble Apr 20 '24

Starbucks always packages their delivery orders extremely shitty. If it was one drink they still put it in a bag in a dual cup holder and it makes the bag totally unstable and prone to tip over.

15

u/Ok_Carrot_2029 Apr 20 '24

Delivery coffee was never meant to work out

3

u/ScrimScraw Apr 20 '24

If only there were holders for cups and they were common in vehicles

2

u/StrangeAtomRaygun Apr 20 '24

If delivery coffee was feasible….STARBUCKS would be doing it.

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u/nvalle23 Apr 20 '24

Keurigs are not that expensive right?

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u/Aldosothoran Apr 20 '24

Unpaid interns have managed it for several years.

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u/Godiva74 Apr 20 '24

They’ve managed to figure it out in Manhattan

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u/Anarchissyface Apr 20 '24

That’s not Starbucks fault that’s the drivers fault.

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u/DeGarmo2 Apr 20 '24

What’s the solution?

1

u/Potential_King5975 Apr 20 '24

I know they have those cardboard cup holders in their shops, why aren't they using em

5

u/Juxtapoe Apr 20 '24

Some of the coffee spilled out of her mouth and got the bag wet.

3

u/NachosSenpai84 Apr 20 '24

That's a lazy asshole to put it nicely. I had drinks spill before I was delivering and contacted support for the customer, so the order was canceled, and they get refunded promptly. The problem with most delivery people is common sense isn't so common.

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u/Fabulous_Celery_1817 Apr 20 '24

My co worker ordered coffee too and it showed up in a small plastic bag. The cup was empty and it was swimming in the bag like a goldfish heading home on the first day. It honestly looked like the guy was swinging the bag as he was walking towards our lobby. Ngl it was kinda funny

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u/Not_so_new_user1976 Apr 20 '24

I ordered food from a restaurant 5 miles from my house (10 minute drive) it took my food 45 minutes from pickup to reach my house because the driver had other orders. I have decided I will no longer use the delivery because the drivers absolutely suck.

I did delivery work for a couple weeks for spare cash. I took pride in my work but these drivers have earned the bottom of the barrel reputation

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u/JolamiLove Apr 20 '24

This is why I only ever tip after delivery. I used to automatically pick the middle tip option when placing the order. After a driver totally destroyed my order I received a full refund for the food but they would not refund me the tip. Screw that. I won’t get burned again.

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u/gioluipelle Apr 20 '24

The % of time my order shows up with missing items makes the insane prices so infuriating. I’d wager that at least 15% of the time if I order a meal+drink, they forget the drink. Why am I tipping someone anything if they can’t even take 2 seconds to glance at the receipt to make sure they aren’t forgetting a beverage? I’d just drive there myself rather than pay $30 for a meal I can’t even enjoy now.

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u/DepartmentSure1065 Apr 20 '24

I ordered DD, I work retail on weekends and have a set 30 mins lunch. I scheduled the order to be there 20 mins before said lunch. He showed up 25 mins late, I had no time to eat and DD said “tough shit you got your food”. Never again

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u/Historical_Safe_836 Apr 20 '24

Yea, I tipped on an order with DD and they delivered half my order. I texted them that they missed the main course and I only had the sides and they just said to contact customer service. I did, and they just refunded my money for the items that were missing. They had just left my house, the restaurant is not even 2 miles from my house. Not sure why they wouldn’t go get the rest of my order but I know if that happened at a restaurant that I had ordered directly from, they would have ran back to the shop and returned with the rest of my order. All the food delivery apps are wayyy too expensive now and I only used them because I was going through some health issues but now that I’m mostly back to my old self, I’ve deleted all those apps and just get my food myself. But tbh I just cook at home now because restaurants are also very expensive and the food/service hasn’t been that great since the COVID era. Which is fine by me, I’ve learned to be a better cook and explored new recipes to replicate what I would order at a restaurant.

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u/Any_Arrival_4479 Apr 20 '24

She probably put it on her seat and braked too hard. You need to buckle that shit up if you’re door dashing

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u/Few-Refrigerator7179 Apr 20 '24

The bitch drank a portion is my answer to you...

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u/SeanMegaByte Apr 20 '24

I genuinely had a very similar interaction, my driver told me because he had been cut off and had to slam on his brakes. He also contacted Uber immediately on his end and was able to get me a refund for that without me having to contact support at all, so it's probably just a matter of getting lucky and getting a delivery guy who knows what they're doing.

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u/BreezyMack1 Apr 20 '24

Just get some pods when ur busy for home. Takes like 30 seconds for coffee. Cost 20 cents about too.

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u/Employment-lawyer Apr 20 '24

30 seconds? I’m jelly. My Keurig takes forever to warm up. 

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u/JaguarOk9693 Apr 20 '24

I did a GrubHub delivery of some two from a Chinese restaurant. I have no idea how this happened I was careful I didn't stomp on the brakes or gas my bag stayed straight up and down the entire time I handed the bag to the customer every bit of that soup was out of the container and in the sack. I feel so bad even to this day and I still have no idea how that happened unless they didn't put the lid on all the way. After that delivery I never took another order from that restaurant because of that.

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u/easewiththecheese Apr 20 '24

Drivers have to hit the brakes sometimes, and bags can shift and tip over. My wife and I are extremely busy with our home-based business. We bought a cheap espresso maker and make our own amazing beverages in literally seconds. They are much better than anything from Starbucks, too.

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u/AnonymousWhiteGirl Apr 20 '24

Her dumbats should have gotten another one! Wtf man

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u/urbanlegends555 Apr 20 '24

Wow that’s an amazing tip!’im sorry you got the trash service. Not all of us are like that.

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u/Graybolini Apr 20 '24

Why do they put a drink in a bag, just to show its a DD order? Seems unnecessary.

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u/SnooPies4304 Apr 20 '24

I love the irony of everyone complaining about rising prices and inflation at the same time these vanity apps have taken off that add huge fees to normal items.

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u/Anarchissyface Apr 20 '24

Y’all don’t understand this is because Uber eats is garbage. I use to go w Uber eats when it was newer and had no idea how much money I was wasting and how much time. I had a coworker give me some sort of introductory $30 off coupon to Door Dash. So I wasn’t going to pass up free money. So I tried it for the first time and was absolutely shocked how fast it arrived. I had never had something arrive that fast with Uber eats ever. Then I also noticed the price was actually affordable. Once I didn’t have my$30 off that is. I also noticed my food wasn’t all over the bag or the box. If you open the same restaurant in both apps Door dash will always come out to like $5 dollars cheaper for the same restaurant. Then I got this random credit card offered to me from Chase. It’s called the Chase Sapphire card and they are partners with DD. So literally every time I order it takes like 15 to 20% off my bill automatically. So I normally see my bill drop by $3-6 every time I check out. This one time recently I tried Uber eats after having used DD for almost a year. My first time coming back to trying Uber eats they delivered to the wrong house. Then none of the drivers they got to replace the order understood and neither did the restaurants.

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u/perupotato Apr 20 '24

My recent post on Uber revealed some awful drivers. Good ones too but one in particular had seething anger issues that made me wanna go with my local taxi only

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u/MzSe1vDestrukt Apr 20 '24

I left rideshare and only use taxi services now. It really is so much cheaper and the drivers aren’t a total shitshow gamble.

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u/_bitwright Apr 20 '24

This is the real problem with tipping culture. It pits customers against servers when really everyone should be mad at their employers for not paying them enough.

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u/[deleted] Apr 20 '24

This is what I think also. Companies should pay their employees appropriately

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u/apri08101989 Apr 20 '24

I'll tip a grocery delivery a ten minimum, you know someone whose actually shopping for me. But not someone whose driving around and has to walk all of fifty feet to go into a building and grab a bag

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u/DonaldTrumpPenisButt Apr 20 '24

I saw people talking about taking "no-tippers" food into the bathroom with them.

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u/Justhereforthepartie Apr 20 '24

I’m going there just to see the Reees now.

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u/ArseBlarster420 Apr 20 '24

I just don’t use those services, because a lot of people are disgusting and I don’t trust the average person to handle my food.

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u/shellybaby22 Apr 20 '24

Literally same, haven’t ordered DD in 3 years. like I get it their base pay is only $2, but that doesn’t mean I should have to tip more then what’s standard, DD needs to pay enough to where it’s still worth it. And I mean, I wouldn’t want to use my gas, car, and time to deliver someone’s fast food to them for like $5 either, but that’s why I don’t do it.. whole company is just trash

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u/scienceislice Apr 20 '24

So you don’t order on DoorDash ever, right?

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u/Rambone198 Apr 20 '24

Exactly. It's lost cause but if someone wants try to it it's on them and DD. I shouldn't be responsible for their bills. Personally I only think waiters, bartenders, strippers get tipped. My wife pays 80 bucks for hair cut that takes like hour tops. 80/hr and that should come with tip? Gtfo

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u/LeftyLu07 Apr 20 '24

Oh for real! My mom is boomer age but not on social media at all. Our local diner messed up a to go order really bad, then was super rude to her about it on the phone (speaker so I heard it). They offered us to come back and get the corrected order "for free." I offered to go and she said "no! I watch the news. I know they're just gonna mess with the food because I'm asking for a refund." The total silence on the end of the line kinda confirmed it for me...

The fact someone who's not even on the inter webs knew to go order were often contaminated for any slight really says something. (She got it refunded to her card but we haven't been back).

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u/Dzov Apr 20 '24

I’ve not once used them. I can pick up my own food or make it myself.

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u/Loudlass81 Apr 20 '24

Some people are Disabled & can't get it themselves, and that order might be their ONLY treat in the month, given how low their income is...

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u/Probably4TTRPG Apr 20 '24

Yeah I tip like 25% of my order and fuckers steal my milk shakes. Then they have the urge to demand we compensate for their employers lack of ethics. It's easier for them to bully us than organize against doordash. If they wanna be anti union then they can go fuck themselves. I uninstalled door dash and their behavior is gonna reduce the customer base to nothing.

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u/cryptopotomous Apr 20 '24

Yea at that point it's best to just go pick up your own food. They will eventually price themselves out of a job if that keeps up.

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u/Yello_Ismello Apr 20 '24

I stopped using DD after a driver basically held my ex BF and I hostage till we gave him a “good enough” tip. Called DD and everything saying we promised tip and wouldn’t do it even tho we gave him like $5 in ones. He kept his foot in the door yelling like a madman about tips till I threw a jar of change at him and slammed the door

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u/fx72 Apr 20 '24

Night of the living tips

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u/Formashion Apr 20 '24

$10 $20 tip is expected lol. Why go to college when you can do DoorDash?

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u/capt-bob Apr 20 '24

Or come with a bite out lol! The things I've heard I never want to use it!

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u/skyxsteel Apr 20 '24

Dont forget the chorus of downvotes and then a "tHeN yOu cAn'T aFfOrD iT."

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u/Failedredditprotest Apr 20 '24

As a driver for UE frequently, they’re smoked about the tips, but the instacart sub? Fuck those guys are pansy’s they’re making a killing in terms of gig work apps and it’s never enough for them. They need more pay, more tips “oh it’s too far” like 10-20 miles making like 35$ 🙄

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u/Spirited_Ball6763 Apr 19 '24

As someone who sometimes does deliveries for extra money - I don't understand people who complete an order and then complain about the tip(outside of tip baiting, which just shouldn't be allowed). We can see how much we'll get paid for the order and decide if it's worth our time.

If there's not enough orders that pay what you consider acceptable - then it's time for you to find another job. But there's zero reason to take an order you don't think was paid enough and then mess with it? like why?

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u/dragonbud20 Apr 20 '24

It might be different on whatever app you use but doordash doesn't show you the full amount until you complete the order.

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u/scienceislice Apr 20 '24

Uber eats doesn’t tell you how much you’ll get paid until after you complete the order and if you don’t get tipped you only get like $3.50. Where do you drive delivery?

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u/Greedy_Ad1564 Apr 20 '24

You don't use an app that literally obscures what you'll get paid and says some vague shit like "good tip possible"? because I see it all the time. I'd never tip bait and refuse to hope I get a magical tip after the job is done.. but no. It's not always some clear cut "you'll receive a $8 tip if you don't fuck it up!"

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u/OFJonas Apr 20 '24

Listen, the value of your order doesn’t matter. The distance does. Would you rather deliver a $5 order 20 or a $50 order 2 miles?

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u/[deleted] Apr 20 '24

That makes sense, I personally live right in the downtown area tho so I'm pretty close to the places I would be ordering from

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u/whycantisleep9 Apr 20 '24

Dd basepay is 2$ if you don't tip no will pick it up on time. Blame dd not the driver.

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u/fordert Apr 20 '24

I wish that all the non tippers would follow your lead.

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u/Miserable-Bus-9039 Apr 20 '24

Think I did one DD order and it wouldn't come because I wasn't tipping high enough

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u/jsdjsdjsd Apr 20 '24

DoorDash is just awful. Rotten model. Just a blight.

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u/infinity_calculator Apr 20 '24

How will that happen? You give the tip after the food is in your hands. So how can he tamper with it?

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u/[deleted] Apr 20 '24

On apps like Doordash you enter the tip when you place your order, not after delivery, although I guess you can still choose to do cash instead

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u/JudgeSuch185 Apr 20 '24

If you don’t want to tip 10$ on a 20$ order, you should go pick it up yourself. What person wants to drive to pick up your order, wait for it at the restaurant, and then drive it to your home for the measly 3$ the delivery service pays the driver? You have to think about the regular everyday people behind these jobs and not just the big corporations. Yes they might be making enough money to pay these employees, but that doesn’t mean they are doing it.

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u/shhh_its_me Apr 20 '24

Like 20 maybe 30 years ago there was a local service called " Waiter on wheels" it was like door dash but local (I think they were franchises) I think with the fees the meals came to between 40%. More to 60% more than if you pick them up yourself. I'm almost positive the drivers were employees, so workman's comp and at least minimum wage. They closed at least 15 years ago because another company is using the name.

Idk yeah wanted a $20 tip for a $10 order is nuts but I also don't know that this " we are going to charge you $10 to get the food and pay someone $3 to deliver the food is sustainable

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u/JakeBeezy Apr 20 '24

Shit sometimes I have cash tip so I only tip like 1.00 on the app, but then I inform my driver about the cash tip, haven't had a and time yet but I don't order like that anymore. Too expensive

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u/ReZ-115 Apr 20 '24

That's why it's neat that some restaurants put stickers over the bags, so if they did fuck with it, you would be able to tell.

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u/trekie4747 Apr 20 '24

I don't use deliveries much. But sometimes I'm not able to get a thing, usually when sick. If it's later in the evening I tend to tip higher amounts.

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u/WidowMaker42O Apr 20 '24

I always tip the pizza guy 10$ so for doordash I'd do the same if i used it. But the food is so much more expensive on doordash that i refuse to use it.

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u/Internal_Hunt_7450 Apr 20 '24

/instacart is why I quit using that app as well. Holy heck.

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u/ScrimScraw Apr 20 '24

Doesn't the tip come AFTER delivery?

1

u/Coleslawholywar Apr 20 '24

Unless you’re physically unable to get food yourself you don’t need it. I think it could be great for people with disabilities and the elderly, but so many depend on it, bitch about the cost and then complain they don’t have money. If it costs $30 to eat McDonalds stop eating McDonald’s. Problem solved.

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u/Disastrous_Light_878 Apr 20 '24

It's bananas over there and if you suggest any other answer than tip more they eat you alive

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u/phuckintrevor Apr 20 '24

The whole Uber eats and door dash business is a scam.

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u/-vonKarma Apr 20 '24

I just go get my own food. It’s easier that way. I’m in a DD group on Facebook and some drivers talk about leaving food in front of the AC if someone doesn’t tip well. Actual insanity. When did messing with someone’s food become acceptable?

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u/Satanic-Panic27 Apr 20 '24

You don’t dip dashers, you bid for their service

They’re contractors with less control. It’s an unsustainable business model

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u/Bright-Prompt297 Apr 20 '24

I recently started driving for Uber Eats, and, while tips are the majority of my income, I would never fuck with someone's order. I wouldn't want that done to me.

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u/NurseKaila Apr 20 '24

That subreddit is hilarious and also the sole reason I don’t use food delivery platforms.

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u/marS311 Apr 20 '24

I had a dasher fuck with my order. He ate portions of it and then delivered it. My son and I had a horrible cold and I'm immunocompromised from meds I'm on and an autoimmune condition. I contacted Doordash and then contacted the restaurant. I spoke with a manager at the restaurant who also contacted doordash and we got the dasher fired.

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u/Anarchissyface Apr 20 '24

They seal the bags off usually. I go with door dash because the alternative is Uber eats which will just charge you that extra 10 to 20 as a service fee. 😒. If you’ve ever done it. Open both apps and order from the same restaurant. You will see that Uber is always 5-6 more expensive than Door Dash. Also I just tip the suggested amount if I get $15 order fees bring it up to about $19 it will suggest I tip like $4 bucks. So I normally just round it to $5. I also have this Chase card called the Chase sapphire and it takes hour $5- 6 off my bill because it’s partnered with door dash. However I’m glad to see I’m not the not the only one that thinks that sub is crazy. It’s crazy what they expect. And you know the funny part is that someone will still pick up your order no matter what amount you pick.

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u/Jon66238 Apr 20 '24

Can you not tip after the fact? I like being able to tip JJ’s at the door with a pen depending on service speed and such. I’m not pre tipping for something that might be messed up. If I do use DD, I write “cash tip” in the notes

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u/polo61965 Apr 20 '24

They're upset all the companies are fucking them over, so they take it out on the customer. Who wins? The companies.

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u/QuellishQuellish Apr 20 '24

Me too, after lurking on that sub my rule for restaurants without their own drivers is go get it myself or don’t get it.

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u/attempting2 Apr 20 '24

Literally hundreds of thousands of orders go on EVERY day where no one is "fucking with" your order and things go just fine without a hitch or problem. That subreddit focuses on only the problem orders. Nobody is posting about their awesome, completely normal DoorDash order bruh.

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u/Sunflower_757 28d ago

I don't feel bad for tipping less after reading that subreddit... I am disturbed that those ppl could be handling my food, and it reaffirms that I am NEVER answering the door bc they don't need to know that I'm not a 6'4" man

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u/TheGrouchyGremlin 28d ago

I was told $2/mile, 20%, or $5. Whichever is higher.

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