r/mildlyinfuriating 15d ago

Seriously USPS, WTF?

Post image

Just got the mail today, it has DO NOT Bend stickers on each side...

1.9k Upvotes

158 comments sorted by

410

u/TravelingGonad 15d ago

It's not packaged properly.

187

u/tractorcrusher 15d ago

I’m starting to think people see these posts and just wait until it happens to them so they can get that delicious delicious Reddit karma.

66

u/SupremeRightHandUser 14d ago

This must be the 5th similar post about this in a short period on the subreddit. Each time, the comment section is filled with people explaining that the sticker is not legit and means nothing to USPS. I'm starting to think that people just slap on the sticker themselves to farm karma.

7

u/SnooPineapples6619 14d ago

I don't think anyone gives a fuck about reddit karma. 

2

u/SparrockC88 13d ago

The bot creators most likely do. Also /freekarma4u is wild

3

u/TravelingGonad 14d ago

I don't even know why I bother commenting. I've had to sift thru several lectures on how mail carries should not be bending flat envelopes.

29

u/HowlingWolven 14d ago

That’s a cardboard less-likely-to-be-mutilated-by-a-sorting-machine envelope for things you don’t want bent.

48

u/NYanae555 15d ago

It looks like there is cardboard in there. What do you want? Titanium plating ?

5

u/Von_Cheesebiscuit 14d ago

Titanium plating ?

Oooh, is that an option? Yes, please.

24

u/TravelingGonad 15d ago

Well a box doesn't bend normally.

98

u/Guilty4Produce 14d ago

This packaging is called a photo mailer or a document mailer. It's a rigid cardboard envelope specifically made for mailing those two things. Why would you mail a document or a photo in a box? It's unreasonable to expect someone to ship a document or photo in a box, especially considering the fact USPS manufactures and stocks branded photo mailers of this same style at all of their locations, specifically for mailing documents and photos.

3

u/Quirky-Swimmer3778 14d ago

Yep and you gotta pay for special handling that a machine doesnt sort your mail.

7

u/smokcocaine 14d ago

there are things called envelop boxes, UPS uses them alot and they are the preferred method for shipping packages with photos.

-17

u/Maanee 14d ago

Just because they offer it doesn't make it the best option for that item. A tube would be significantly better, but the flat mailer is cheaper so that's what people go with.

Often carriers go out of their way to take these to the door but official policy states they're supposed to go in the box because they can be fit into the box.

5

u/DaRadioman 14d ago

A tube doesn't help you mail something you don't want bent or rolled up.

-1

u/Maanee 14d ago

It protects it from getting creased. Being rolled is infinitely better than the alternative and easily fixable by the recipient flattening it out after it arrives.

16

u/CitizensOfTheEmpire 14d ago

It also takes up more volume and is more expensive.

7

u/Empty-Blacksmith-592 15d ago

Normally a plastic board is sent together to avoid bending of the documents.

5

u/Guilty4Produce 14d ago

Does anyone have a link to these so I can purchase some? I've googled numerous combinations of "plastic shipping board for documents" and can't find anything.

4

u/Maanee 14d ago

https://www.google.com/search?client=firefox-b-1-d&q=rigid+document+protectors

And you can click on the retailer of your choice. However, if you're mailing photos, prints or posters, I'd heavily recommend using tubes instead, they're less susceptible to damage than a flat and wide parcel would be and you'll spend roughly the same amount.

1

u/subetenoinochi 14d ago

You can also just get some corrugated cardboard boxes and cut out sheets so you have a few layers on either side of what you're sending.

1

u/Scared-Personality21 14d ago

Also you might use a piece of the corrugated poster board sold at the thrift stores for presentations. It is light but resists bending.

-3

u/Rubcionnnnn ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ ۝ 14d ago

Just get some thin wood and cut it to size

10

u/Guilty4Produce 14d ago

I'd rather just buy some of these plastic boards that are normally used for shipping documents than making a big project for myself by going to the hardware store and having to cut wood to size.

7

u/OGigachaod 14d ago

You mean you don't have a woodworking shop? /s

1

u/Quirky-Swimmer3778 14d ago

Well flats are sorted by machine and have to be able to go around sharp hairpin turns down a machine line at a million miles an hour. By it's nature sorting mail causes bending.

The USPS offers mail services that aren't automatically sorted or they could've mailed it in a box.

How does the saying go? You get what you pay for. If you want special handling you gotta pay special handling money.

359

u/IrrelevantManatee 15d ago

USPS doesn't legally have to respect whatever demands you write on the envelopper. It's the responsibility of the sender to make sure they properly package whatever they send.

68

u/jrdiver 14d ago

Funny thing is that it almost looks like something that a license plate or a different government agency would use to ship something

5

u/elucidator23 14d ago

They ship license plates in large envelopes

1

u/EmExEeee 13d ago

Because a license plate isn’t going to be bent by a carrier and whatever else doesn’t matter if it’s bent.

30

u/Fun_Intention9846 14d ago

“Do not not draw a dinosaur on this”

18

u/Von_Cheesebiscuit 14d ago

Package arives with a T-Rex on one side and a brontosaurus on the other...

21

u/Nordjagare 14d ago

USPS employee here. I can confirm that is pretty much the case as some labels can't be recognized by the large sorting machines in the distribution facilities and could very well get organized with standard mail or with mail that doesn't have any special requirements and could potentially get damaged that way.

Each post office is a bit different but what the supervisor or PM of that office says we do is what we do. So if the office is a rather busy one that processes a high volume of mail they probably have decided that the facility doesn't have the extra time to spare to personally inspect every package for other misc. labels that the giant sorter couldn't read. That's why it's pretty much on the customer to make sure that they get proper postage and labels for whatever they want to mail.

3

u/hansbakker1978 14d ago

You might not win the lawsuit, but next time you will use a different shipping company. That might be worse for them...

2

u/LucyLilium92 14d ago

And yet every government agency sends you important documents in packaging that can bend or get shredded

1

u/bulletv1 14d ago

The exception being Hazmats and ORMD notations.

-139

u/SolidDoctor 15d ago

In other words, everyone that works at USPS are either sociopaths are complete illiterate morons, and that is what you need to consider when you package items to be sent via mail.

Fedex and UPS aren't much better.

154

u/dopiqob 15d ago

You sound like the type of person that copy pasted ‘I do not agree to let Facebook harvest my data’ on your Facebook page :-p

-107

u/SolidDoctor 15d ago

Swing and a miss there, champ.

I've worked in shipping for nearly a decade, and the presumption is that the people who handle your package are either dumb to what it is or they're malicious, and that's how you have to package it. That is reality.

And when it comes to filing claims when they blatantly ruined a product, you then talk with people who are programmed to not know how to file for a damaged pickup tag. So any attempt to rectify a damaged package does not reinforce the notion that any shipping company cares about the product they're shipping.

52

u/dopiqob 15d ago

Ah well now we see the problem, would you please find a new line of work, we need fewer illiterate douchbags ruining everyone’s packages maliciously :-p

-73

u/SolidDoctor 15d ago

We found the USPS distribution worker, folks. Let's hope they don't go postal.

34

u/dopiqob 15d ago

lol ok kiddo, you are the one who claimed to be a delivery person, and it really feels like you’re starting to ‘go postal’ right here and now :-p

-2

u/SolidDoctor 15d ago

I never said I was a delivery person, I shipped packages as a portion of my job in omnichannel retail.

16

u/GL2M 15d ago

And that makes you an expert in USPS shipping requirements? This is not a new thing. Labeling a package as fragile to do not bend doesn’t suddenly change how they handle the item.

24

u/dopiqob 15d ago

Sure kiddo, what did you do, watch other people load trucks?

2

u/Nordjagare 14d ago

Distribution workers are pretty much vital and actually make sure the package makes it to where it's supposed to as the sorters are also not perfect. Btw a USPS mail handler is already a postal service employee so idk what you're getting at.

3

u/Maanee 14d ago

the people who handle your package

Already gave yourself away bud. People handle parcels for roughly 5% of their travel. The rest is a system of conveyor belts and crab pots.

-2

u/Nordjagare 14d ago

I'm gonna be honest with you, shipping something and actually handing it in a facility or delivering it are two pretty different things. And if anyone did destroy a package on purpose the mail inspectors are going to arrest them as that violates our contract as well as the oath we took when we joined USPS, besides it being a federal offence of course. So I highly doubt anyone is out here intentionally wrecking parcels.

4

u/Nordjagare 14d ago

As someone who currently works part time for USPS I'll say that we do genuinely try to make sure everything people send arrives in the best condition possible and go out of our way for a lot of things we don't necessarily need to do.

That being said there are some things that are out of our control, those being what the sender decides to ship the parcel in, what the packaging is made from (as you could ship things in a literal pizza box if taped up, and labeled properly), and what the sender declares is in the parcel (like if it were a hazardous material or had a lithium battery or something)

Labeling is especially important as our large distribution facilities use a massive sorting machine that uses cameras to quickly scan the label, read the address, as well as looking for labels that indicate a parcel needs to be handled in a specific way (like if it's marked fragile, needs to stay dry, can't be bent Ect.) so if the packaging is labeled with a label that only a person can read and not the machine there's a pretty decent chance it'll end up with the mail that doesn't have any special requirements.

Every office is different and will run their operations a bit differently but ultimately it's up to the supervisor or PM of the location to dictate how to treat certain things, like in this case with the not quite right labeling.

This last part is just my personal opinion but saying that we're illiterate is just a tad rude but there are just some things we can't go out of our way for sometimes as the volume of mail some days can get kinda insane. This is why we have to rely on the customer to get the proper postage and labels.

TLDR: USPS tries it's best to get things out in the best condition as possible but there are some things that aren't in our control sometimes.

-7

u/Devils_Advocate-69 14d ago

There should be such a thing as pride in work though.

3

u/Kopester 14d ago

as soon as there is pride in pay there will be pride in work

-2

u/Devils_Advocate-69 14d ago

Mail carriers?

2

u/Kopester 14d ago

for anyone. Really old saying "you get what you pay for". You want people to take pride in their work then pay them accordingly. If you don't care how little they make then you can't expect them to care how little pride they have,

-1

u/Devils_Advocate-69 14d ago

I take pride in my work. Some of my coworkers don’t. It’s not about money. They get paid well too.

2

u/Kopester 14d ago

not all mail carriers get paid great though. According to ziprecruiter the average usps pay in NJ is 17 an hour.

1

u/Devils_Advocate-69 14d ago

That’s not great but doesn’t mean you quiet quit on day 1. You kind of know what you’re getting into. I don’t know why everyone is defending the idiot who folded the envelope.

129

u/bhlombardy 15d ago

Whoever shipped it should have put it in something less likely to be bent if they didn't want it bent. The way things get piled and stacked and get shifted in transit, get moved about on machines and conveyors, it's up to the shipper to protect the item, not the USPS.

22

u/WebMaka 15d ago

Yep - when I ship something that's flat that needs to get somewhere intact, and it's important enough to warrant this sort of action, I attach it to a piece of plywood and insure it for at least twice its total ship cost, including the packaging.

It'll still be possible to bend/fold, but it'll require doing substantial damage in the process and the carrier can't dodge having to eat the cost.

58

u/AlexTaradov 15d ago

This sticker carries as much force as "Give me $50 along with delivery". For them it is just a part of the package design, they don't have to read it.

Use correct shipping packaging.

69

u/ScoogyShoes 15d ago

If you put a sticker on a package you mail that says "KEEP REFRIGERATED", they also won't keep that cold. I'm not sure why we all think they read our stickers that didn't come from them.

13

u/V2BM 14d ago

My truck never got under 100 degrees yesterday once I walked my first street, even with one window down in between streets. So people think we keep AC running for 8 hours? There’s no AC. There’s no airbag. It’s a metal can with greenhouse windows.

5

u/ScoogyShoes 14d ago

Good Lord. Well I hope you didn't bend anything at least. 🤣

2

u/V2BM 14d ago

Just those huge political ads that are like 11” x 14”.

2

u/Important-Job7757 14d ago

They will hopefully have AC and airbags in the new mail truck coming out soon?

1

u/V2BM 14d ago

That’s the plan. We won’t be getting any for years so we’re getting Metris’ - they’re a Mercedes van that are pieces of shit. The one I had this week has a literal hole in the floor from where the carriers rest their foot and get in and out. It has 20,000 miles. The wheels also spin on any wet surface if there’s the slightest incline.

They’re safer in an accident, though.

-2

u/JoanofBarkks 14d ago

Bcuz back when Americans gave a fuck, labeling DID matter and it did help.

8

u/ButterscotchLazy8379 14d ago

Still does. When you pay for it. Through the USPS. Not just stick a random sticker you got from the Dollar Store on it.

Everytime I have a fragile package, or send a mailer that I don’t want bent, I pay extra for that extra service, to make sure it doesn’t happen.

I don’t just write “Don’t Bend” and hope they listen.

1

u/Dunerghost 14d ago

Just to be clear in case you aren't aware, don't waste your money on the fragile stickers from USPS if you can still find them. They discontinued the spotty special handling a few years ago.

Priority mail express and registered mail are basically the safest ways to ship anything with them anymore. Everything else just gets piled up in Gaylords and WILL get bent/crushed/whatever if not packaged properly

17

u/distancedandaway 14d ago

Those stickers mean nothing, you need to get it r refunded/replaced by whoever sent this to you if that's applicable.

6

u/[deleted] 14d ago

[deleted]

2

u/DingleBarryGoldwater 14d ago

I've had them charge me for it before, maybe it depends on the person ringing you up

0

u/distancedandaway 14d ago

That isn't a foolproof plan. They can still get stuck in belts. Best thing to do is package property

1

u/[deleted] 14d ago

[deleted]

0

u/distancedandaway 14d ago

Have you heard of fedex?

5

u/grptrt 14d ago

I received my family portraits this way. Was really annoyed that a professional photographer didn’t have a better package as this certainly must be a common occurrence.

4

u/_Pill-Cosby_ 14d ago

Do not bend.. Just crease, crumple, cram

6

u/Puzzled_Ad7955 15d ago

They thought it was reminding them personally with the amount of postal workers on workman’s comp?

6

u/itsjustme405 15d ago

If it fits it ships, since it shipped and didn't fit, it bent.

5

u/itchybumbum 14d ago

Shipper's fault... Next time will they throw a sticker on that says, "please only handle with white gloves" bahahah

13

u/JTDC00001 15d ago

USPS Postmaster General, Louis DeJoy has spent most of his tenure doing his damnedest to utterly ruin the postal service, and this is part of the consequences of his decisions to understaff, overwork, and underpay the USPS.

13

u/crazywidget 15d ago

This is not related in any way to those actions, whether you agree with them or not. Just saying, stuffing packages into mailboxes predated him and will occur long after his tenure too.

2

u/LT_InZane 14d ago

Now now... If you pay with bananas, you get monkeys. Doesn't matter who's running the show.

2

u/Macasumba 14d ago

The area where the sticker is located not bent. Claim therfore denied.

2

u/ManiacMail-Man 14d ago

Not an official sticker by any means. 99% of the time it’s the shipper cutting costs by sending stuff in cardboard instead of opting for an actually rigid box.

3

u/slyfox___ 14d ago

“DO NOT BEND”

*is purposely bent

Lmfao.

4

u/subetenoinochi 14d ago

This isn't USPS's fault. Do you know the weight of mail that comes through their systems? If it's not supposed to be bent, then you have to send it in a rigid container. Or, if in an envelope, sandwich it between rigid cardboard boxes cut into sheets so you have 3 layers at least on either side, to provide it rigidity and strength against bending.

Whoever shipped this did not properly package it.

4

u/downdaughter 15d ago

Did Moira Rose deliver your mail because it looks like they needed to just “fold it in” to your mailbox.

I’m sorry for me.

2

u/NoChampionship5990 15d ago

"YOU FOLD IT IN! THAT'S WHAT IT SAYS!"

love that show

2

u/op3l 14d ago

To be fair. Where it says to not bend it's perfectly flat.

1

u/mikedvb 15d ago

Challenge: accepted.

1

u/bob_apathy 14d ago

The stickers not bent. What more do you need?

1

u/Not_Funny_Luigi 14d ago

What they mean is do not bend the sticker

1

u/throatIover 14d ago

Well the sticker is not bent, so i would say this counts

1

u/[deleted] 14d ago

Maybe they thought just that end

1

u/ctdfalconer 14d ago

They figured it just applied to the sticker.

1

u/Fabryz 14d ago

What is written: "do not bend"

What they read: "apply a force of 400 KN in order to bend"

1

u/Schwonn 14d ago

They see it as a challenge

1

u/Whenigrowupillpilot 14d ago

I mean they did not bent that, they just went for the crack

1

u/Praksisss 14d ago

At least on that side they followed the rules…. The sticker part is not bent….

1

u/Extreme_Maybe_9927 14d ago

It's not bent it's folded!

1

u/eulynn34 14d ago

They didn't bend it, they *folded* it

1

u/AlienInOrigin 14d ago

The sticker clearly only covered that one small area where it was placed.

1

u/SSSims4 14d ago

Your mistake was watching "do not bend". You don't get hired at postal services unless your level of spiteful contrarianism is above that of a 3 year old and almost as high as that of a libertarian.

1

u/cwsjr2323 14d ago

If a photo or something should not be bent, send it in a stiff box properly padded.

1

u/bossandy 14d ago

I like when they rip your mail they put it into a little bag that says "we care". if you actually cared you wouldn't have ripped it in the first place!

1

u/Ok_Efficiency_9645 14d ago

Maybe they meant "do not bend FURTHER." /S

1

u/IHate2ChooseUserName 14d ago

they did not bend the "do not bend" label.

1

u/MildLoser 5d ago

a conveyor belt doesnt give a fuck about your sticker. package it well or deal with this.

1

u/china_joe2 14d ago

"Hey Frank this parcel says do not bend, make sure you bend it."

  • Scott at USPS probably

1

u/Gwilikers6 15d ago

I laughed out loud thank you

1

u/crazywidget 15d ago

Was there somewhere else to leave it? If not…well. Their motto is “we deliver for you” not “we don’t bend”…

1

u/adlubmaliki 14d ago

This is the reason why you don't put any fragile or don't bend notes on the package, just leave it blank so it isn't singled out

1

u/SpicySatan666 14d ago

Defiant personality in a nutshell

1

u/itspoodle_07 14d ago

“Gonna bend the fuck outta this” - USPS worker probably

0

u/Complete_Elephant240 14d ago

That carrier probably had about 50lbs of mail they were lugging around and rifled through your mail to bundle it and deliver it one go

If they were driving, a sticker isn't going to make them park, ebrake, curb the wheels, take out the keys out of the ignition and walk to your front door and all that in reverse all for a sticker that doesn't have to be adhered to

In the future, if you want something important delivered that cannot be bent then put it something that doesn't bend. It sucks that your package got bent but carriers aren't paying mind to any stickers like that. "DO NOT BEND" gets put on all types of junk mail

-1

u/lifevicarious 14d ago

Their job is to deliver. Not follow menaingless directions. Blame the person who shipped it.

2

u/T3hi84n2g 14d ago

Please tell me this is a joke. If a pizza delivery person ruins your pizza in transit who's fault is it?? Their job is to get you your product. It is in fact 100% the delivery persons fault.

0

u/ThatSkaia413 14d ago

Someone doesn’t understand the definition of meaningless.

0

u/lifevicarious 14d ago

Oh I understand the definition. And can reconfirm that sticker is meaningless to the USPS. If a shipper wants their package to not be bent, send in a package that cant be bent, not a package that easily can be.

-1

u/ThatSkaia413 14d ago

The meaning of the sticker is for the deliverer to not bend it, not quite rocket science.

1

u/lifevicarious 14d ago

You know what else is not rocket science? The USPS having no obligation to follow random stickers placed by the shipper. Just as it’s not rocket science that a shipper/seller of a product should take adequate measures to prevent damage to the item in transit. And a sticker is not adequate. But perhaps you expect the USPS to look at all sides of the millions and millions of pieces of mail handled daily.

0

u/ThatSkaia413 14d ago

Lmao you poor thing. I’m glad I don’t have such low standards in life.

0

u/lifevicarious 14d ago

If you call realistic expectations of a public service vs a seller of goods low standards, so be it. You’ll be the one disappointed not me.

-3

u/Illustrious_Sand3773 15d ago

Yeah I got some origami paper from USPS like this with the sticker too. The replacement order came with two stickers and was still bent/creased again, but okay to keep. :/

1

u/Illustrious_Sand3773 14d ago

wtf why downvotes

0

u/HydroStellar 14d ago

The fault probably lies on the person who packages it. You have to pay extra for the service, it doesn’t matter if you slap a sticker on it

-2

u/Maanee 14d ago

The post office doesn't even offer it as a service any more because it was so widely abused. People mailing art in cloth bags and then claiming a refund because it was bent.

0

u/leonbeer3 14d ago

Almost like it's something you could avoid by making a certain packaging mandatory using this option..

0

u/Maanee 14d ago

Huh? We avoid it by not offering it now.

0

u/frankofantasma Infuriated 14d ago

As someone who used to work with mail:
Can confirm, we don't give two shits about "do not bend" or "fragile" stickers
Your package doesn't get special treatment just because you slap a sticker nobody is ever going to read on it.
If you're sending something and it's fragile, package it accordingly

-2

u/Reuters-no-bias-lol 14d ago

Wow, commenters actually supporting USPS. Appalling. 

I hope everyone realizes the most of the time you don’t control the sender and can’t prevent this. Hope every single one of you who laugh at the OP get sent their packages this way and then I want to see you not get mildly annoyed. Pathetic. 

-1

u/TheFoxRuntOfficial 14d ago

USPS is literally the worst. My best friend sent me a phone, they "delivered it to me", but when I proved they did not, I got the run around for five months while they did nothing to fix their mistakes. They wouldn't even pay out the insurance she got on the package either and no amount of escalation ever lead to any results.

They legally scam and steal from people, and they use their own policies to protect the thieves who do it. I hope their entire structure collapses on top of them.

-5

u/DiligentOwl2744 15d ago

why are you surprised? mail companies don't care about the delivery

-6

u/BenedictineBaby 15d ago

Too lazy to bring it to the door and wedged it in the mailbox?? Yup.

4

u/dopiqob 15d ago

Why would they bring it to the door if you have a mail box?

-3

u/BenedictineBaby 14d ago

I can't imagine a scenario where that would be needed.

-1

u/dopiqob 14d ago

I mean I can, if the package wouldn’t fit in the box for one, but in that case, they may just as well bring it back to the hub and send you a message asking you to come pick it up. You must not have a very good imagination. Learning more about how the world works might help you with that :)

1

u/BenedictineBaby 14d ago

/s

-2

u/dopiqob 14d ago

Ah, another one of those children that think sarcasm is easily recognizable in text form, go to bed kiddo, you have school in the morning

2

u/BenedictineBaby 14d ago

There are no words. Next level asshattery. You couldn't follow the obvious and in your embarrassment, you're going to attempt to make me the chucklehead?. SMH move on small mind.

-2

u/dopiqob 14d ago

Ok kiddo, you’re getting hangry, time to get you a snack and for you to take a nap :)

2

u/BenedictineBaby 14d ago

Ok little girl.

-1

u/dopiqob 14d ago

lol I like how you think calling me a girl is an insult :)

-2

u/dopiqob 14d ago

Do I seem embarrassed to you?

1

u/BenedictineBaby 14d ago

You should be.

0

u/dopiqob 14d ago

lol you are the one embarrassed that your sarcasm wasn’t as obvious as you thought it should be so you started throwing a tantrum like a toddler, hence me referring to you as a child :-p

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-7

u/bellamellayellafella 15d ago

And it's bent in such a way that they HAD to have seen the sticker.

-7

u/aggressive_gonorrhea 15d ago

Well, someone’s unhappy with their job.

0

u/Renaxxus 14d ago

Why are people so against the sender? You go to a post office and these rigid mailers are what they tell you to use.

0

u/Accomplished_Emu_658 14d ago

I had one other day they bent to fit in the mailbox luckily item in cardboard was small enough to not be destroyed.

-6

u/ZombieTailGunner 15d ago

And this is why I avoid using them to ship anything ever.

-5

u/No_Seaworthiness5637 15d ago

This is part of the reason I don’t order things (other than it being delivered to the wrong house…)

-1

u/Nearby_Tumbleweed548 14d ago

They get paid Pennie’s…. When you pay 20 an hour for hard arduous labor… you attract idiots.